TERMS AND CONDITIONS

Definitions

  • Agreement – means the contract, commercial offer, terms of cooperation, and all accompanying documentation.
  • Client Content – any materials provided by the customer for inclusion in the project (texts, images, etc.).
  • Deliverables – work or result that our company undertakes to provide under the contract.
  • Designer Tools – software, tools, fonts, code, and other solutions created by our company, including elements that are not subject to copyright protection (for example, site structure, navigation, layout).
  • Final Deliverables – the final version of the result that is transferred to the client upon completion of the work.
  • Project – work or services performed under the concluded agreement.
  • Services – all services provided to the client by the agreement or commercial offer.
  • Third-party Materials – materials obtained from external sources (stock photos, illustrations, etc.).

Development Services

We perform work following the agreed stages and the content specified in the commercial offer and the concluded agreement.

Proposal / Scope of Work

Any offer is valid for 30 days from the date it is submitted. After that period, we may review, update, and resubmit it for approval.

Compensation

  • Additional Expenses. External expenses (hosting or licenses) are paid separately from the development cost.
  • Costs. All costs are passed on to the client without a mark-up, at the actual cost.
  • Fees. All fees and taxes related to the project are paid by the client according to the agreed plan.

Payment

  • Invoices. Payment must be made within 5 days of receipt of invoice. Additional costs are listed separately.
  • Payment Schedule. Payment details and project milestones are specified in the project plan.

Changes to Project Scope

  • Change Requests. All changes must be in writing. We will respond within 5 business days with additional costs, schedule updates, and scope.
  • Minor Changes. If the changes are less than 20% of the project cost or are considered minor, they will be billed hourly. Changes to deadlines must be reported separately.
  • Major Changes. Changes greater than 20% or significant in scope require a new proposal, which must be approved before work begins.
  • Proposal Approval. The client has 14 business days to approve the proposals. If this is not done, we are not obligated to perform the additional work.

Delays

  • Client-Side Delays. The client agrees to provide timely approvals, respond to information requests, deliver necessary materials, and fulfill any additional project-related obligations. If the client fails to meet these responsibilities on time, each subsequent phase of the project will be automatically extended by the number of days delayed.
  • Delays on Our Part. If any delays arise due to internal issues on our side, we commit to informing the client as soon as possible via email with a clear explanation and proposed resolution.
  • Delays Beyond Both Parties’ Control. Circumstances outside the control of both the client and Dynamics-Services.com will not be considered a breach of contract. In such cases, all future milestones and delivery dates will be extended accordingly. These unforeseen circumstances include, but are not limited to: labor disputes, governmental restrictions or actions, natural disasters (fire, flood, earthquake), acts of terrorism, or war.

Evaluation and Acceptance

  • Testing. Dynamics-Services.com uses industry-standard commercially reasonable methods to test all deliverables before they are released to the client.
  • Approval Timeframes. The client has 7 business days to accept or reject any deliverable. Rejection must be in writing with a detailed justification. The company then has 14 business days to make any necessary changes. The client then has 7 days to review the updated deliverable.

Client Responsibilities

The client is obliged to act in a timely and prudent manner, including:

  • Ensure that all transmitted content is compatible for use in the results without additional processing by Dynamics-Services.com, unless otherwise agreed.
  • Check and proofread all content before transmission. If corrections are necessary, they will be charged additionally.
  • Make decisions regarding third parties on time.

Accreditation and Promotion

  • Accreditation. Dynamics-Services.com has the right to place hyperlinks to the authorship on all pages, unless otherwise specified in the initial proposal.
  • Promotion. For self-promotion, demonstration of professional level and growth, the company has the right to publish the results of the work in the portfolio, galleries, on the website, or in other media.
  • Approval. Neither party should unreasonably prohibit the publication of information about its participation in the project. A link to the other party’s site must be provided.

Confidential Information

Regardless of whether the information is protected by copyright or patent, if at least one party considers it confidential, both parties are obliged to treat it as such. The transfer of confidential information to third parties is prohibited. Information is not considered confidential if it was already known to the other party or was transferred without restriction by a third party.

Relationships

  • Agents. If third-party contractors are used to perform the services, Dynamics-Services.com is fully responsible for the final result.
  • Exclusivity. The company does not enter into exclusive contracts and does not require exclusivity from the client. Both parties are free to work with others.
  • Independent contractor. The company acts as an independent contractor and independently determines the methods of performance. The contract does not create an employer-employee, partnership, or agency relationship. All rights arise only through the contract. The work is not a “work for hire” within the meaning of copyright.

Liability

Dynamics-Services.com is not liable for any damages or losses incurred by the client. All services are provided “as is”. The maximum liability is limited to the amount paid by the client.

Rights for Work Produced

License. The client receives a non-exclusive, perpetual license to use the results in their original form. The Client may not modify, remove portions of, or create derivative works based on the results without the written permission of the Company.

Support Services

The company provides reasonable, professional support for maintenance, updates, or corrections of the results. Such services are charged according to the current hourly rates. If the results have been modified by third parties or the client himself, the warranty is void and the Company is not responsible for further work.

Dynamics-Services.com reserves the right to change these terms at any time. Your continued use of the site or services automatically constitutes your agreement to the updated terms.